Noticed

No relationship moment lost to a busy calendar.

Noticed reads the signals in a business developer's network, catches the right moment to give, and recommends a gift specific to that person — so appreciation is never late, and never generic.

Open the prototype (V1) → See all versions
EMBA 6MBP102 · Value Operator Playbook · Stage 05
The concept, in plain language

A timing engine for relationships — not a gift catalogue.

The problem was never what to give. It's that a busy operator never has the mental space to notice the moment to give — so the window passes and they default to a voucher that signals zero personal thought. Noticed flips the sequence: the product watches, catches the moment, and the giver simply approves.

What it does

Catches the moment

Reads network signals, detects the right moment to give, and recommends something specific to that person — before the window closes.

Who it's for

Relationship-driven BD

Business-development leaders in international education who manage partners and consultants across cultures, geographies and generations — where every relationship determines targets.

What changes

Transactions become trust

They stop seeing partners as transactions and start acknowledging the person behind the business. Gifting becomes as natural as breathing — no friction, no moments lost.

Problem statement

Meera struggles to give personalized gifts that strengthen relationships among her consultants and partners — because in her small, interconnected network, gifts get compared, and anything perceived as “lesser” creates political friction that outweighs the gift's value. Vouchers and generic concierges fail because they signal zero personal thought.

How might we

How might we help relationship-driven professionals like Meera give gifts that feel genuinely personal — without exposing them to comparison risk in a visible professional network?

Who we're building for

Meera — and the three signals she can't watch alone

M

Meera Kapoor — BD Manager, International Education

Early 50s. Manages 50+ university partners and 20+ consultants across Germany, Canada, New Zealand, the UK and the US. Her entire pipeline runs on relationship loyalty. Her constraints: time and political risk.

Influence

How much a person matters — a score out of 100 — regardless of how active they are.

Activity Pulse

What just happened — active recently, or gone quiet. A high score on a quiet person is a signal, not an anomaly.

Campaign Relevance

Who connects to what Meera is building right now — which active campaign this person moves forward.

The prototypes

Every version — pick one to open

Six explorations of the same core flow: open → surface the moment → act → resolution. Recipients are internal institutional partners (gifting-compliant), never faculty.

Present it in 4 minutes

Walkthrough script — Version 1

A crisp read-aloud for external audiences: the core workflow and the value delivered. ~640 words · ~4 minutes.

0:00 · The problem

Meera never has the space to notice the moment

“Meet Meera — a BD manager in international education. Her pipeline runs on 50-plus university partners and 20-plus consultants across five countries. She knows a well-timed, personal gesture is what turns a transaction into trust. But she's busy — by the time she remembers someone's moment, the window has closed, and she falls back on a generic voucher that says she didn't really think about them. The problem was never *what* to give. It's that she never has the mental space to notice the moment.”

0:30 · The idea

Flip the sequence

“Noticed flips it. Instead of Meera trying to remember, the product watches the signals in her network — milestones, anniversaries, activity — and surfaces the right moment to her before it closes, with a gift already matched to the person. Her job shrinks to a few seconds of approval. Let me show you.”

1:00 · Screen 1 — Home

Two decisions, no noise

“She opens Noticed between two meetings. No dashboard, no analytics — just two choices. *New Engagement* to act on a fresh signal, and *Continue Engagement*, which shows a quiet badge: two moments are waiting. The product has done the work; she just picks a direction. That restraint is deliberate — it respects that she has ninety seconds, not an afternoon.”

1:45 · Screen 2 — New Engagement

The core: ranked by who matters

“Here's the heart of it. A ranked list of people — ordered by relationship importance, not by what's newest. Each carries three signals: an Influence score out of 100, an Activity pulse — active or quiet — and a Campaign tag. Top of the list is Mr. Ansgar Heinrich, an *institutional partner* at a Berlin university — influence 96, but gone quiet for eight months. A lesser tool would bury him. Noticed flags exactly that: high influence, gone silent — re-open now. Below him sit curated gift options, each with the reason it was chosen — so the gift still comes from Meera; only the noticing came from the product.”

2:45 · Screen 3 — Continue Engagement

The memory she doesn't have time to keep

“The other path is the memory she can't hold herself. It shows who she's already engaged, what she sent, how they responded — and a single recommended next action when there's one worth doing: ‘his team just hit a milestone, a note would land well this week.’ One tap, fifteen seconds. And nothing when there's nothing worth doing — no busywork.”

3:15 · Screen 4 — Confirmation

The moment of peace

“She approves. A compliance check runs automatically against gifting policy and country limits — it passes, delivery is queued. The screen doesn't talk logistics. It says: ‘Mr. Heinrich will feel noticed. You didn't miss this one.’ And the closing line — ‘we'll tell you the moment he responds’ — because Noticed isn't a delivery service, it's a relationship engine.”

3:45 · The value

Attention at scale

“So what did we deliver? We gave Meera back the one thing she couldn't buy — attention at scale. No moment lost to a busy calendar, no partner reduced to a transaction, no political risk from a careless gift. Gifting becomes as natural as breathing. That's Noticed — it catches what life drops.”

The flow

In plain language

Narrated before any screen was designed.

They open the product and see two calm choices — New Engagement and Continue Engagement — with a quiet badge that two moments are waiting.

They tap New Engagement and reach a list of signals ranked by relationship importance — each with an influence score, an activity pulse, a campaign tag, the moment detected, and a gift recommendation with its reason.

They do tap the highest-priority person, approve, and the product responds with an automatic compliance check that passes, queues delivery, and confirms in one line.

They leave feeling relief and quiet peace — the product caught a moment they'd have missed.

Pre-submission review

The three questions

1 · Does this solve the Problem Statement?
Yes — it replaces the two failed defaults (impersonal vouchers, delegated concierges) with a system that catches the moment and reads the person, while the gift still comes from Meera. The influence score defuses the comparison risk.
2 · Would Meera actually use it?
Yes — it dissolves her two constraints: signal detection + ranking solve time; the influence score and automatic compliance check remove political and approval anxiety.
3 · The one thing that felt wrong — fixed
The confirmation ended at delivery, reading like logistics. Fixed with the loop-closer “we'll tell you the moment he responds,” reframing Noticed as a relationship engine, not a delivery tool.
Press release

How we'd announce it

1

Today we launched Noticed for relationship-driven BD executives in international education — the people whose business runs entirely on consultant and partner loyalty across geographies.

2

It helps them gift the right person at the right moment, so every professional relationship moves from transactional to trusted — and no signal of appreciation is ever lost to a busy calendar.

3

Before this existed, they had to choose between a generic voucher that felt impersonal or a concierge booklet that delegated the human gesture to a third party — neither of which made the recipient feel seen.

4

The first person who should use this is a BD manager who just watched a partner's milestone go unacknowledged for a week — and felt the quiet guilt of a missed relationship moment.